Big Changes Are Coming: A New System to Serve You Better
We’re excited to announce that U3A Hervey Bay is transitioning to Member Wizard, a secure, modern membership and class management system now used
by over two-thirds of U3As across Australia.
What’s Changing—and Why Is This Good News?
We’re moving away from manual paperwork to a streamlined, user-friendly online system. With Member Wizard, you’ll enjoy:
- Automatic Transfer: Your current member details will be securely transferred into Member Wizard—no action needed from you.
- Simple Online Registration: You can register and pay by credit card online, with your enrolments instantly recorded in the system. No paperwork for you or our volunteers.
- In-Person Support: Our volunteers will be happy to assist those members who have difficulty with the new system. We will be making a time and venue available to meet with you. If you’d rather attend Sign On Day, come along to the RSL for a chat with tutors and enjoy a coffee. Our volunteers will be happy to process your payment.
- Easy Tracking: View your course enrolment and payment history online at any time.
- Improved Communication: Stay in touch more easily with tutors and the committee.
- Update Details: Update your contact information whenever you like.
- Flexible Payments: Enjoy quicker, more convenient payment options, including online and card payments.
- Better Tools for Tutors: Tutors will be able to manage class lists, mark attendance, and email their groups with ease.
- Security: Member Wizard is hosted on secure Microsoft SQL servers right here in Australia, keeping your information protected.
What Happens Next?
This is the first in a series of messages & emails to guide you through this transition. We expect to launch by mid-October, ahead of next year’s enrolment. For now, you don’t need to do anything—your details will move over automatically. Our next update will include step-by-step instructions for using the new system. Tutors will also find managing
their classes much easier. Tutor training is planned for this year.
We understand change can feel daunting, but support will be available if you need help. Thank you for being part of U3A Hervey Bay as we move to a smoother, more efficient system.
Have questions? Please email vice-president@u3aherveybay.net. or call 0418 710 051
